Text size

Theme

Language

"The staff were kind and attentive"

About: General practices in Greater Glasgow & Clyde Inverclyde Royal Hospital / General Surgery

(as the patient),

In January 2023, I was seen by my GP Dr Nechev and a medical student at Mistylaw Medical practice in Beith. They quickly assessed that I required hospitalisation and promptly made arrangements for me to attend IRH H Centre. 

On Arrival I met Christina the ANP who assessed me, took bloods and explained that xrays and a CT Scan would be arranged. Shelley, a staff nurse and the Registrar, whose name escapes me, were also involved in my care. 

All investigations were carried out timeously and I was kept informed at all at times. 

A diagnosis of acute flare of Crohns disease was made and I was transferred to H North for 48hrs, to receive IV fluids and Hydrocortisone.

The care I received in these 2 wards was excellent. The staff were kind and attentive and explained fully all procedures. 

Many thanks to all the staff involved in my care, I am extremely grateful and am now recovering well. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 16/02/2023 at 14:30
Published on Care Opinion at 14:30


picture of Kevin Torbet

Dear a very grateful daughter

Thank you for taking the time to leave us such lovely feedback in regards to your experience of attending the H Centre and H North of Inverclyde Royal Hospital.

It was great to hear how Christina and Shelley took good care of you arranging any scans/x-rays that were required and also taking your bloods in an efficient and caring manner.

I was glad to hear you were kept informed throughout and all investigations were carried out in a timely manner. This must have been a great relief to you.

I will be sure to pass on your thanks to the staff who I'm sure will be touched to hear you appreciated their efforts.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k