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Waiting...and waiting...

Story from nhs.uk

"Waiting...and waiting..."

About: Macclesfield District General Hospital

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As the other review stated the waiting times for an appointment is horrendous, i have been waiting 16 weeks for first appointment (the outcome of which was unsatisfactory) and now another 16 for a follow up and my condition is worsening. When i did get my first appointment it was running over an hour late and when i eventually did get in the doctor wasnt pleasant (i assume because they're so stretched for time) and i felt like cattle just shipped in and out as quickly as possible.

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Responses

Response from Macclesfield District General Hospital 10 years ago
Macclesfield District General Hospital

Submitted on 11/07/2013 at 16:15
Published on nhs.uk on 12/07/2013 at 04:00

Thank you taking the time to comment on the NHS Choices website. I was very disappointed to hear of your description of your time at East Cheshire NHS Trust and your unsatisfactory experience. May I ask that you contact the Customer Care department on 01625 661449 or e-mail ecn-tr.CustometCareService@nhs.net who will be more than happy to look in to this matter further. Thank you

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