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"I cant express enough, my gratitude, thanks and admiration,"

About: Craigavon Area Hospital / Emergency Department

(as a service user),

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Was referred to CAH A&E dept by my GP with suspected stroke. On arrival, although extremely busy, all staff were extremely friendly and professional. I was seen within a reasonable time for my condition. I was kept in dept all night, and although it was on a chair to begin with, they eventually got me a trolley, again, reiterating their continued professional and friendly approach.

I had  bloods done, intense examination by a Dr and then a second one by a senior Dr before being sent for a CT scan. During the night I was constantly monitored, regardless of the very busy department. The following morning a bed was found for me on a ward. I cant express enough, my gratitude, thanks and admiration,for everyone in A&E Craigavon..

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Responses

Response from James Gilpin, Stroke Service Improvement Lead, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 years ago
James Gilpin
Stroke Service Improvement Lead, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 07/02/2023 at 15:31
Published on Care Opinion at 15:31


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picture of James Gilpin

Good afternoon,

I'm sorry to hear that you have been unwell, hopefully you are making a speedy recovery.

Even though our services are under severe pressure our Teams strive to deliver a high quality service, I'm happy to hear that you experienced this during your stay.

Best wishes,

James

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