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"I cannot be more thankful"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Gynaecology

(as a service user),

I was at work when I suddenly felt unwell, I went to a&e after seeking advice. From the receptionist to the triage nurse my care was absolutely exemplary.  On being admitted to A&E, I had the pleasure of meeting a junior Dr I think her name was Chloe and it was her first day at the VHK, her bedside manner was brilliant and she didn't make me feel like I was wasting her time and she constantly made sure I was not in too much pain. From there I was transferred to gynae triage and again I don't remember the nurses names ,1 was a student nurse and then a staff nurse, who were both amazing I had quite a wait due to the business of the hospital, but again the nurses constantly checked on me and made sure I wasn't in a lot of pain.

The nhs are having a tough time lately, but through the staff I encountered, I cannot be more thankful and proud to work for our nhs and to work alongside these amazing people 

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Responses

Response from Claire Massey, Lead Midwife, Women's Services, NHS Tayside 2 years ago
Claire Massey
Lead Midwife, Women's Services,
NHS Tayside
Submitted on 07/02/2023 at 12:27
Published on Care Opinion at 12:27


picture of Claire Massey

Thank you for your positive feedback. We are glad you had a good experience within our Emergency Gynaecology Triage. I will ensure this is fed back to the team. I hope you are now feeling well. Kind Regards, Claire Massey

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Response from Jamie Doyle, Head of Nursing - Acute Services Division (Corporate), Acute Services Division, NHS Fife 2 years ago
Jamie Doyle
Head of Nursing - Acute Services Division (Corporate), Acute Services Division,
NHS Fife
Submitted on 07/02/2023 at 15:03
Published on Care Opinion at 15:03


Dear Montysmrs

Thank you for your feedback. It is lovely to hear that your recent experience in our department was positive. I do hope you are making a good recovery, and would like to wish you well. Take Care and thank you again.

Jamie Doyle - Emergency Department

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