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"I feel very reassured after every conversation"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward Daisy Hill Hospital / Emergency Department

(as a staff member posting for a patient/service user),

My stay so far has been very good. I came in threw ED and was so shocked at how fast I was seen. The nurse that looked after me was an absolute gem! She was so good. The doctors were very thorough. I was admitted up to female surgical and couldn’t fault anything at all. The staff up here are very obliging. Nothing is any trouble. They are always so busy but still ensure each and every one is seen to. They are such lovely ladies. Very friendly and caring. The doctors that come round and see me are very good. I feel very reassured after every conversation. I am in excellent hands. The food is lovely. I’m spoilt getting three great meals for breakfast, lunch and dinner. I have never been this well fed before. The cleaning staff are wonderful. They give the ward a very thorough clean every day. It’s shining. The care and hospitality has been wonderful. I’m very appreciative of everything that everyone has done for me so far. The Female surgical ward is brilliant.

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Submitted on 07/02/2023 at 10:08
Published on Care Opinion at 10:08


Thank you for posting about your experience in Daisy Hill Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food & cleanliness of the ward to the Catering & Domestic Services Team.

Best wishes

Response from Josie Matthews, Lead Nurse, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 2 years ago
Josie Matthews
Lead Nurse, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 07/02/2023 at 17:09
Published on Care Opinion at 17:09


Thank you for taking the time to post your feedback on Care Opinion. Feedback like this is greatly valued and I will make sure that the nursing team of Female Surgical are made aware of your lovely comments.

Regards

Josephine Matthews

Lead Nurse SEC

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