Text size

Theme

Language

"Concerns related to my hysteroscopy"

About: Luton & Dunstable Hospital / Gynaecology

(as a service user),

Immersive Reader

I had a post menopausal bleed and my referral on the cancer pathway was very quick, however, after my internal scan I was booked for a hysteroscopy and in the information sheet (that I eventually received) it was suggested that I take paracetamol. The leaflet also said that they like to avoid general anaesthetic for this procedure. I should have been offered anaesthetic and it should been explained to me that because of my personal situation, it would be better for me to have anaesthetic. However, I had to insist and only knew that this could be an option because of the campaign against painful hysteroscopy group.

I found out through the campaign that 25 to 30% of people going for this procedure suffer INTENSE pain, on a scale of 7-10 out of 10, but the leaflet indicates that I  might suffer some discomfort. Apparently, because of other issues, which I explained at the appointment, I stood a very high risk of being in that 25-30% group.

The consultant told me that they needed to do a biopsy; I asked if they thought  I had cancer and they replied that they needed to do a biopsy. I was given the impression that I needed that ASAP but if I wanted a general anaesthetic, I'd have to wait for an indeterminate period of time, maybe two months.

I have found out that the target for the cancer pathway is 62 days from first referral, to actual treatment. I was referred mid August, but by the time I'd had my hysteroscopy under general anaesthetic, it was mid November and mid December before I found out that I didn't have cancer. What if I had? Why wasn't I told, officially, before arriving at my original appointment that the potential for severe pain was so high? Why was I made to feel as if I was a nuisance for insisting on anaesthetic? Why was I told, by the appointments desk that my wait could be over a year? Why was it so difficult to get through to anyone on the telephone?

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Luton & Dunstable Hospital 2 years ago
Luton & Dunstable Hospital
Submitted on 14/03/2023 at 10:32
Published on nhs.uk at 22:13


Immersive Reader

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

  • 0 people think this response is helpful