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Everyone who saw me could not have been better

Posted By swingbh43

"Everyone who saw me could not have been better"

About: Perth Royal Infirmary / Accident & Emergency Trauma & orthopaedics / Orthopaedic Outpatient Department Trauma & Orthopaedics / Orthopaedic Outpatients

(as a service user),

I broke my arm. My wife drove me from Pitlochry to PRI A&E. I was home with a brace fitted within 4 hrs.

5 weeks later I was seen by the consultant at Ninewells and everything was extremely efficient. From consultant, registrar, nurse and vascular scan.

They would have seen me 6 weeks later, but when I pointed out maybe getting to Ninewells in the middle of January, they were happy to refer me to PRI. I attended PRI every week to get my brace removed and arm washed. All appointments were in reasonable time and the treatment was excellent (the pleasure of having the brace off and arm washed is so good).

Today I was x-rayed,  and consultant allowed me to have the brace off and saw physiotherapist to start exercises. Everyone who saw me - from porters receptionist nurses, physiotherapist and doctors -  could not have been better.

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Responses

Response from Claire Paterson, NHS Tayside 2 years ago
Claire Paterson
NHS Tayside

Submitted on 08/02/2023 at 21:40
Published on Care Opinion on 09/02/2023 at 08:24

Thank you for taking time to provide us with feedback on your visits to orthopaedic outpatients at PRI. Your feedback has been passed on to all of our team members and it’s very much appreciated. We wish you well in your recovery and are here for you should you need us.

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Response from Mary Cumming, Senior Nurse for Emergency Medicine, Accident and Emergency, NHS Tayside 2 years ago
Mary Cumming
Senior Nurse for Emergency Medicine, Accident and Emergency,
NHS Tayside

Submitted on 09/02/2023 at 09:06
Published on Care Opinion at 09:06

Dear swingbh43,

I was pleased to hear that you were seen within a good timeframe in the A&E Department and that you have had a positive experience with all the services you have attended. I hope your injury continues to improve

Regards

Mary Cumming

Senior Nurse

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