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"Extreme a appalled "

About: University Hospital (Coventry)

We got into hopistal we explained patient wasn't safe around other people due to mental health issues they completely disregarded that and made everyone unsafe, so they made us wait outside for a room and then They put us in a room and then paient had sezuires and then because patient went used all their strength with carers help to go the toliet they then removed then remove the room making the patient wait outside or sit next to an area with police in that would traumatise patient due to ptsd when the patient wanted to die and was suffering from schizophrenia and multiple personalitys the patient ended up going outside due to triggers of police and the staff not caring about this and this lead into a serious sezuire where they had to get help from Paramedics and nurse they got them onto a bed and they did not let me come in with them when I needed to as they suffer badly mentally and when patient woke up and started having an episode of phycocis looking for me they told them that I was a pest for asking for help for patients for their sezuires and I couldn't come back in the room go see them and made me sit in the waiting room and once patient got out of sezuire unsure where the patient was due to multiple personality disorder they threw themselves off the bed due to visions to go find carer who they wouldn't let into the room and crawled to the reception and reception shouted at patient saying it was stopping them doing their jobs and how selfish patient was to do

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Responses

Response from University Hospital (Coventry) 15 months ago
University Hospital (Coventry)
Submitted on 08/02/2023 at 10:54
Published on nhs.uk at 17:47


Hello, thank you for leaving a review about your experience at University Hospitals Coventry and Warwickshire NHS Trust. To enable us to look into this further for you, please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Communications Team, University Hospitals Coventry and Warwickshire NHS Trust, Telephone 0800 028 4203.

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