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"My results haven't been read yet"

About: University Hospital Hairmyres / Radiology

(as the patient),

Can anyone tell me how long it takes for results to be read and acted on by a doctor? I had an MRI scan and was told I would get my results within 10 days, it's close to 3 weeks now and when I call the hospital they tell me the doctor hasn’t yet read my results, but it has been marked as urgent.

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Responses

Response from Lisa Turki, Deputy Radiology Services Manager, Radiology, UHH, NHS Lanarkshire 2 years ago
Lisa Turki
Deputy Radiology Services Manager, Radiology, UHH,
NHS Lanarkshire

Deputy Radiology Services Manager

Submitted on 31/01/2023 at 14:31
Published on Care Opinion at 14:42


Hi Lesley1951,

I am so sorry that you have still not received your MRI results yet.

Could you please contact patient affairs on 01355 58 5325 so that we can look into this for you.

Kind regards,

Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Lesley1951 (the patient)

Thank you Lisa I did ring that number and results have been sent out today.

Response from Lisa Turki, Deputy Radiology Services Manager, Radiology, UHH, NHS Lanarkshire 2 years ago
Lisa Turki
Deputy Radiology Services Manager, Radiology, UHH,
NHS Lanarkshire

Deputy Radiology Services Manager

Submitted on 31/01/2023 at 16:03
Published on Care Opinion at 16:11


Hi Lesley1951,

thank you for contacting patients affairs. I hope that the matter has now been resolved.

Kind regards,

Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Lesley1951 (the patient)

I wish someone who I could speak with could tell me the results over the phone, as I struggle with the post in my area. Sometimes we don’t get any post.

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