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Care Opinion

Such a positive A&E experience

Posted By Bumblebea

"Such a positive A&E experience"

About: Tameside General Hospital / Accident and emergency Tameside General Hospital / Trauma and orthopaedics Tameside General Hospital / X-ray and Scans

(as a parent/guardian),

My 9 year old son injured his foot skateboarding. We took him to Tameside hospital A&E, having taken his details they gave him a wheelchair and sent him straight up to paediatrics A&E. He was seen immediately and quickly given medication for the pain. His foot was assessed and he was sent for an x-ray. We waited only 25 mins for the x-ray and it was quickly ascertained that he had broken 2 bones in his foot. He was then given a supportive boot to wear and crutches along with advice on how to manage the pain and support his recovery. All in all we were in and out of the hospital within 1.5 hours which was fantastic. Such a positive experience, thank you to everyone involved.

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Responses

Response from Sue Rothwell, Assistant Chief Nurse, Corporate Nursing and Integrated Governance, Tameside and Glossop Integrated Care NHS Foundation Trust 15 months ago
Sue Rothwell
Assistant Chief Nurse, Corporate Nursing and Integrated Governance,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 31/01/2023 at 15:41
Published on Care Opinion at 15:41

Thank you for taking the time to share your positive experience when you recently attended the Emergency Department at Tameside Hospital with your son.

I was pleased to read that your son was quickly examined and received appropriate pain relief. Your comments have been sent to the Department so that these can be directly shared with the relevant teams.

Thank you again for your feedback and I hope your son continues to recover well. if you would like to share any further feedback please contact patient.experience@tgh.nhs.uk and the team will be happy to share your compliments further.

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