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"Treatment and care were really good"

About: Woodend Hospital / Pre-operative Assessment Clinic

(as the patient),

Pre assessment was excellent all the treatment and care were really good. Checked in early was advised to go to canteen. Communication was good all the way through. This was the day service in preparation for a biopsy and a general anaesthetic. Receptionist and nursing staff were really encouraging and reassuring. Thank you

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Response from Vanessa Smith, Nurse Manager, Surgery 4 - Theatres, NHS Grampian 2 years ago
Vanessa Smith
Nurse Manager, Surgery 4 - Theatres,
NHS Grampian
Submitted on 31/01/2023 at 13:00
Published on Care Opinion at 14:41


Thankyou Craig for your positive feedback regarding person centred care at our preop assessment clinic. I wish you all the best for your impending surgery and I will feedforward your kind words to our POAC team.

All the best

Vanessa Smith

RN BN Distinction MHSc NMC NT HEA Teaching Fellow

POAC, DOSA Pain Service and ARI Theatre Manager

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