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Care Opinion

End of life care

Posted By Kindness123

"End of life care"

About: Blairgowrie Community Hospital / Community In-Patient Wards

(as a service user),

My step mum was  admitted to Blairgowrie Cottage Hospital, she was transferred from Perth Royal Infirmary for rehab following pneumonia and covid infections.

She was so well cared for here, the staff took time to really get to know her and made her last few weeks of life enjoyable, they went above and beyond to meet her needs and were very tolerant of everything she threw at them. They treated her with dignity and respect and showed compassion and genuinely cared about her.

Her health deteriorated, and the decision was made to make her palliative. The family's wishes were taken into consideration, and she passed away very peacefully with her family around her, just as she would have wanted.

All the staff were wonderful, but in particular Heather, Jean and Sophie were outstanding and really cared for the family as well as the patient. We cannot thank them enough, they truly are wonderful nurses, and the environment was so lovely and calming for all patients and a pleasure to visit.

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Responses

Response from Geraldine Knight, Care Opinion Engagement Worker, P&K HSCP 14 months ago
Geraldine Knight
Care Opinion Engagement Worker,
P&K HSCP

To generate interest, attract, invite, support P&K HSCP service providers to subscribe to Care Opinion, which will then enable service users to feedback their story about the service on Care Opinion.

Submitted on 14/02/2023 at 15:34
Published on Care Opinion at 15:35

picture of Geraldine Knight

Hi Kindness123

How lovely it was to receive your kind comments about the care of your step mum, you should receive a fuller response direct from our team at Blairgowrie Cottage Hospital soon.

Thank you also for taking the time to write your story and for mentioning Heather, Jean & Sophie, we will ensure that they are made aware of your special mention.

Once again, thank you for sharing your feedback on Care Opinion.

Kind regards to you and your family during this difficult time.

Geraldine

Care Opinion, Engagement Worker

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Response from Laura Douglas, Perth and Kinross Health & Social Care Partnership 14 months ago
Laura Douglas
Perth and Kinross Health & Social Care Partnership

Submitted on 20/02/2023 at 12:41
Published on Care Opinion at 14:39

Dear Kindness123

Thank you so much for your kind feedback. I have shared your positive experience with all the team at our team meeting. Your comments regarding the compassionate and dignified care provided inspire us a team. I would like to thank you for providing this feedback at such a difficult time. Your step-mum was a very special person, and we feel privileged to have looked after her.

Kindest regards

Laura Douglas Senior Charge Nurse

GP Unit

Blairgowrie Community Hospital

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