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"Prescriptions "

About: Grove Medical Centre

This GP keeps rejecting prescriptions for no reason at all. I am diabetic and I keep missing my medication because they kept rejecting my request, I only request for my meds as per Patient Access app which the GP set up themselves. Why set up a date to request for prescriptions for patients only for them to reject it! It's beyond me! Obviously, patients' wellbeing is not their priority, I guess this GP wants their patients get worst not better.

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Response from Grove Medical Centre 2 years ago
Grove Medical Centre
Submitted on 25/01/2023 at 14:16
Published on nhs.uk at 20:25


Thank you for your comment; We take patient feedback seriously and are sorry that you are not satisfied with the service on this occasion. We would advise you to contact the Practice Manager so we can address your concerns. We have a complaints procedure in place to deal with any concerns about the practice. The practice is very happy to formally investigate your complaint.

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