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"I would never want to go anywhere else for treatment"

About: Inverclyde Royal Hospital / Day Surgery Unit (K south) Inverclyde Royal Hospital / Ophthalmology

(as a service user),

I was recently an inpatient under the care of the fantastic Mr Alwahid, Consultant surgeon, for removal of my large bowel and have my  permanant ileostomy created,  after a colorectal tumour was found during a routine surveillance colonoscopy last October. I have been blown away by the diligence, speed, skill and quality of my care during all of this, especially from Mr Alwahid, his team, Dr Chee anesthesiologist and theatre staff, the HDU staff, ward H South staff,  stoma nurse Immogen, special cancer nurse Lesley Anne,  physiotherapists, phlebotomist s   domestics, and volunteer lady!

I am struggling to find the words to express my gratitude and thanks to every single one of these wonderful people who have helped me through this difficult time, having just lost my husband of 43 years to cancer in August, and having eye surgery in November for cataracts, and the other in the diary so that I can finally see properly. Opthalmology team at IRH are also second to none, and I cannot thank them enough either. I would never want to go anywhere else for treatment while Mr Alwahid and all the other fabulous staff, continue to work to look after our health in IRH. 

This surgeon and his colleagues have given me the opportunity to hopefully begin a new life with my family and grandchildren now and see them growing up.  That is priceless!  Hero's in every sense of the word.  Inverclyde you should be extremely proud of your wonderful hospital and the people within it's walls!!  

Thank you. 

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 2 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde
Submitted on 24/01/2023 at 14:07
Published on Care Opinion at 14:07


picture of Heather Lapsley

Dear Argyllsmile58,

Thank you so much for taking the time to post such genuinely fantastic feedback to the IRH team led by Mr Alwahid. He was delighted to hear your kind words, as were all of those you have specifically mentioned, Dr Chee, theatre staff, HDU staff, H South staff, Immogen, Lesley Anne, Physiotherapists, Phlebotomists, domestics and volunteers, as well as the Ophthalmology staff.

I am so sorry to hear of the difficult time you have had since August last year but very pleased to hear of the difference the surgery has made to you and your family.

I hope you are continuing to recover well at home and can reassure you that we are incredibly proud of the staff here at IRH.

Thank you again for your wonderfully kind words which mean a lot to the staff.

Kind Regards

Heather

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