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"Fantastic NHS service"

About: Raigmore Hospital / Trauma & orthopaedics Royal Infirmary of Edinburgh at Little France / Trauma and Orthopaedics

(as a service user),

I had an accident on holiday that required orthopaedic surgery and an in- patient stay at Raigmore Hospital. The physios worked me hard to ensure I could be discharged safely.

I also attended outpatient clinics at Edinburgh Royal Infirmary, involving ambulance transport to get me down and up the stairs.

All the staff provided great care and I am grateful to have been operated upon so quickly and successfully.

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Responses

Response from Aris Tyrothoulakis, Director, NHS Lothian 15 months ago
Aris Tyrothoulakis
Director,
NHS Lothian
Submitted on 23/01/2023 at 10:15
Published on Care Opinion at 10:15


Dear 'Dementia Daughter'

Thank you for taking the time to provide us with this lovely feedback. I was very glad to read that you had such a positive experience when attending outpatient clinics at Edinburgh Royal Infirmary and I will make sure that your kind words are passed on to the team.

Kind regards,

Aris

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Dementia Daughter (a service user)

You're welcome. With so many negative stories about the NHS in the media, I thought it was important to acknowledge the great care that I experienced.

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