"Kind, professional, thorough and patient"

About: University Hospital Monklands / Emergency Department University Hospital Monklands Emergency Department ML6 0JS

Posted by Airdriemum22 (as a parent/guardian), 2 years ago

My child was unwell and I took them to Monklands A&E, we got referred to Wishaw. Both Hospitals took amazing care of my child. Every single member of staff was kind, professional, thorough and patient. They were extremely diligent in their checks and we received the most wonderful patient care.
I could not be more grateful. We are so lucky to have them in the NHS. Please pass on my thanks to all staff.

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Mhairi Ward

Service Manager,

NHS Lanarkshire

Submitted on 20/01/2023 at 10:55

Published on Care Opinion at 10:55

Hi Airdriemum22
Thank you for taking the time to share your family's experience with our services. I hope your little one is now fully rcovered.
I am so pleased to hear that you both experienced a high level of care and the core values of kindness and compassion from staff in our service. I have passed your thanks on to staff in paediatrics.
Best wishes
Mhairi Ward
Service Manager
Specialist Children's Health Services Unit
Netherton House, University Hospital Wishaw

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