"Overwhelmed With Care On Ward 19"

About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS

Posted via nhs.uk 2 years ago

I have just experienced five nights of unbelievable care and attention from all the team on Ward 19.
The medical staff were so caring and efficient and the supporting staff were amazing. It really was a total complete unit and I knew I was in a very safe environment. Also a mention to the staff in the kitchens who produced such appetising meals
I am absolutely in awe of the work you all do and thank you so much care and attention you lavished on myself.
I have come out so much better than I went in. Thank you.
Patrick

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Heartlands Hospital

Submitted on 07/02/2023 at 12:29

Published on nhs.uk at 15:46

Thank you so much for taking the time to provide feedback about Heartlands Hospital. We are delighted to hear about the excellent service you received on ward 19. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.
If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best Wishes, Patient Experience Team

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