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"Very thorough follow up service"

About: General practices in Forth Valley Scottish National Blood Transfusion Service

(as a service user),

Regular donator. Left after donation feeling perfectly fine. Later unwell and reported this as we are required to do. Very impressed with the thorough follow up. Contacted next morning by a ScotBlood Doctor. Asked me lots of questions about my health. Very thorough. Advised me to contact my GP that day to discuss

Called my local Health Centre, Braesview Health Centre, Polmont. Explained. Locum doctor called a couple of hours later. Explained situation. Had already organised an appointment with my GP for another reason, who had advised making a Well Person appointment. So all set.

Very impressed with the follow up from both NHS provisions. Thorough. Patient-centred. Efficient. Caring. Thank you. 

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Responses

Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley 2 years ago
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley
Submitted on 23/01/2023 at 17:18
Published on Care Opinion at 17:18


Good Afternoon Service User FV

Thank you for taking the time to share with us your story and experience with your GP Practice after giving a blood donation.

I am sure the practice will be delighted to read your positive comments and staff will be very appreciative, It is always lovely to hear such nice feedback from the services our staff provide.

Once again thank you for your kind words.

Caroline

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