"The care I received was second to none"

I was asked to attend Inverclyde Royal Hospital at 7.:30 in the morning for surgery on my wrist. On arrival I was welcomed by Charge Nurse Teresa who showed me to a bed and got my hubby a seat. It was a lovely welcome and put me at ease instantly. A young student nurse then arrived in the bay and introduced herself as Amy and said she would be helping to look after me, she was quickly followed by William who also said he would be helping to look after me. I cannot express enough how much this helps to put you at ease and feel confident of your care. 

I was then visited by the Consultant Miss Higgs and the Anasthetist Dr Staber. They both introduced themselves and explained what they would be doing. Again excellent service. On arrival at theatre this continued when I met Carolanne the anaesthetic nurse who said she was going to be with me every minute of my operation which was not going to be under general anaesthetic, this was so reassuring.  

Dr Staber and Carolanne looked after me so well I was not worried at all about the operation.

After I got back to the ward Teresa and her staff again looked after me really well and Dr Staber came to see me before I could be discharged. Teresa then organised my discharge and follow up arrangements. 

All I hear about these days is negative stories about the health service but the care I received was second to none and I am so grateful to all these people I have mentioned and to all others who had an input in to my care. This is a service and staff to be really proud of and I send my heartfelt thanks