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"Pathetic Surgery"

About: Radford Medical Practice (Kaur)

pathetic Surgery! i was promised to be called by doctor between to 2 to 4. did not receive any call. wasted my whole day and when i showed up to the clinic the receptionist was rude and rolling her eyes while we spoke to her.. clinic was empty. at 4 o clock. she said only one GP is available. she said she could give me an earliest appointment for monday. today is friday. i have such severe cough and haven't slept in 4 days.... Worst!!!! If you are not empathetic then don't work in Medical care

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Responses

Response from Radford Medical Practice (Kaur) 2 years ago
Radford Medical Practice (Kaur)
Submitted on 16/01/2023 at 08:29
Published on nhs.uk on 17/01/2023 at 10:55


Dear Rafia. I am sorry for the difficulties that you seem to have experienced. I believe that I may have already responded to your concerns but if you wish to discuss this further it would be really helpful if you could call the surgery on 0115 9792691 to speak to our lead care navigator to discuss this further. thank you, Karen, Practice Manager

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