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"Made an unpleasant procedure tolerable"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

Went for a flexible sigmoidoscopy today. I just wanted to say Julie who carried out the procedure was so kind, reassuring, very professional and talked me through it and what she was doing while carrying out the procedure. Along with Victoria and Robyn, nurses in the room, they helped keep me calm and made an unpleasant procedure tolerable. Thank you ladies, you were amazing 🥰

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Responses

Response from Susan Cowan, Staff nurse, Endoscopy, NHS Forth Valley 15 months ago
Susan Cowan
Staff nurse, Endoscopy,
NHS Forth Valley
Submitted on 16/01/2023 at 17:42
Published on Care Opinion at 17:42


Thank you for taking time to provide feedback following your endoscopy.

Attending for an endoscopy procedure can be an anxious time. It is encouraging to read that our staff were able to help and support you during your procedure.

Your kind words are appreciated and will be shared with the team.

Regards

Susan Cowan

Staff Nurse

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