"The doctor called us in and said we'd been forgotten about"

Hip and knee clinic.

Normal appointment should have been late June. I was offered a cancellation earlier than that, which I accepted.

My daughter had to take me in her car, we arrived at 9: 30am and booked in. Unfortunately, that's where we stayed until 11: 15am. My daughter went to the desk at 10: 50am to say how long we'd been waiting, lady went and checked and said we were next in.

The doctor called us in and said we'd been forgotten about, I know your very busy but it was a bit uncomfortable sitting waiting for son long, by the time we left the hospital it was 12: 15pm, I don't know what happened but it needs looking in to.