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"Really positive physio appointment"

About: Community Services - North Devon / Outpatients

(as the patient),

I attended a physio appointment this week after been referred by my GP and my experience was very very good. The physio was on time, extremely thorough in all the info she gave me when she examined me, and within 24 hours of seeing her, she had sent me exercises for me to do which she felt would help me, so I was very pleased. My appointment was with physiotherapy at Bideford Community Hospital, in North Devon.

I’ve never had a bad experience on the NHS personally.

My physio was a lady called Jenna, she was very very pleasant and calm and efficient. She came over very efficiently and she was very thorough in her examination. The other thing that was very positive was that I could have an open appointment, where I can go back if I need to until some time in Feb I think. I can’t ask for anymore really, having an open appointment is great. All of the people that I have seen in the NHS are doing the very best they can. I’m pleased with what I received with regards to my appointment.

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Responses

Response from Physiotherapist, Community Physiotherapy and Occupational Therapy, Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 24/01/2023 at 08:22
Published on Care Opinion at 09:30


Thank you for sharing your positive experience of your physiotherapy appointment.

Sharing success helps us to remain motivated and continue with the excellent service we offer.

I hope you continue to recover well.

Response from Tara Jones, Fern Centre Manager, Fern Centre Manager - Cancer Services (Northern), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Tara Jones
Fern Centre Manager, Fern Centre Manager - Cancer Services (Northern),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 24/01/2023 at 09:25
Published on Care Opinion at 09:25


Dear pilinsrk57,

Thank you for taking the time to give lovely feedback about the Physiotherapy Department at Bideford Community Hospital.

It's fantastic to hear that you have never has a bad experience with the NHS and positive to hear that you have been sent exercises to help you, hoping you recover soon.

I will forward the feedback onto Jenna and the team at Bideford Community Hospital.

Kindest regards

Tara Jones

Therapy Administration Manager

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