"Excellent service"

I contacted the practice to arrange an appointment for my daughter at 8.15 this morning. I waited in a short queue before speaking to a care navigator. My total waiting time was only a few minutes. I explained my daughter's symptoms and was offered a face to face appointment for her at 10.00. At the practice, my daughter was seen on time. She was examined thoroughly, her history was discussed and she was treated with kindness. She was provided with a reassuring explanation of what caused her symptoms. Overall, the service we received today was excellent. Well done Munro Medical Centre.