"Poor experience in ENT"

I was subject to an attack which left me with a broken nose.

I was referred to Fulwood Hall and was promised many things by the ENT surgeon - None of which happened. Instead, I was left with a disfigured face and have lost so much confidence to the point it has taken over my life.

I was recently told that Fulwood would foot the bill for an independent opinion, to which I was over the moon at. However, I was recently told that that review was cancelled over 3 months prior and Fulwood failed to notify me that this independent review would not be taking place at all.

I emailed Fulwood Hall/Ramsay Health Care & also rang to no avail - All correspondence has been ignored completely.

I found it super unprofessional and quite cruel for Fulwood Hall to give me some hope that this could be resolved and that I could finally regain my confidence, to completely cancel the life changing referral with no explanation.

To conclude this, I am disgusted that an health care provider would do this to someone whom has been affected a great deal already by their establishment.