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Always been impressed

Posted By Alex31

"Always been impressed"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I have been coming to the clinic for 18 months for an ongoing health issue which has now resolved. The level of care is excellent. I have always been made to feel at ease. Staff are respectful and kind. Easy to book appointments. Always been impressed with every clinician I’ve met. Thank you.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 2 years ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 10/01/2023 at 15:42
Published on Care Opinion at 15:42

picture of Andrew Garratt

Hi Alex31,

My name is Andrew and I am an Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

At Open Clinic we aim to ensure patients have a positive experience and are put at ease during their time in clinic. We are very pleased you found this to be the case on your recent visits. 🙂

Kind regards,

Andrew Garratt, Administrator

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