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"Long wait for ECG results"

About: University Hospital Wishaw / Cardiology (Ward 4)

(as a relative),

My niece  was referred by her GP to Wishaw General Hospital for an ECG. Although her bloods and ECG were taken within  30 minutes, she had to wait 12 hours within the hospital to receive her results.

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 15 months ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire
Submitted on 16/01/2023 at 15:56
Published on Care Opinion at 15:56


Dear Basil

Thank for taking the time to give us your feedback in regards to your experience at University Hospital Wishaw, Cardiology.

We are sorry to hear of your wait within the hospital for your results, but we are pleased to hear you were seen quickly. We always want to make things better for our patients, and we take all feedback seriously. Your feedback will be shared with the teams for learning and improvement.

Kind Regards, Karen

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