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Wonderful experience

Posted By Amanda23

"Wonderful experience"

About: Aberdeen Royal Infirmary / Dept of Scheduled Admissions Aberdeen Royal Infirmary / General Surgery

(as a service user),

Wonderful experience of both the consultants and the nursing staff when I had a recent operation. Both the day shift and night shift nursing staff on the ward were so kind to me. I cannot thank them enough. 

I would also like to mention the very kind theatre staff who took my hand when I was on the operating table and the anaesthetists who talked to me. I would also like to mention my very kind surgeon.

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Responses

Response from Linda Oldroyd, Chief Nurse for Surgery, NHS Grampian 2 years ago
Linda Oldroyd
Chief Nurse for Surgery,
NHS Grampian

Submitted on 10/01/2023 at 13:38
Published on Care Opinion at 13:38

picture of Linda Oldroyd

Dear Amanda23

Thank you so much for taking time to post your feedback on Care Opinion. It is always lovely to hear from our patients and we send our very best wishes to you for a speedy recovery.

Kindness and good communication are at the very heart of what we do and little things like a hand held can make so much difference to people.

We will make sure that all our colleagues have the opportunity to read your feedback. It will make the hard times we are going through that little bit easier.

Thank you again.

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Response from Vanessa Smith, Nurse Manager, Surgery 4 - Theatres, NHS Grampian 2 years ago
Vanessa Smith
Nurse Manager, Surgery 4 - Theatres,
NHS Grampian

Submitted on 10/01/2023 at 13:53
Published on Care Opinion at 14:34

Thankyou @Amanda23 for your lovely feedback for our surgical and theatre colleagues. I have asked for your feedback to be shared with our theatre team this afternoon at their 1530 Huddle. I'm sure your feedback will boost their spirits. I wish you a speedy recovery and wish you well.

Vanessa Smith RN BN MHSc

Theatre Manager ARI

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