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"Exceptional Care Following Heart Attack"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Acute assessment unit Forth Valley Royal Hospital / Cardiology Forth Valley Royal Hospital / Clinical assessment unit Royal Infirmary of Edinburgh at Little France / Cardiology & Coronary Care Unit

(as the patient),

At the beginning of Jan, I suffered a heart attack. Due to the pressure on the ambulance service my Wife drove me to Forth Valley Hospital A&E. It was busy, I had a short wait, but once they carried out an ECG and realised the danger I was in, the full strength of the NHS kicked in. I was administered drugs and pain relief, and ambulance was made ready and I was red flagged to Edinburgh Royal Infirmary.

On arrival I was whisked into theatre and made ready for a stent to be fitted. The medication administered at FVH had dissolved the blood clot. Within an hour and a half roughly, from entering FVH A&E I had a stent fitted and was stabilised.

I was taken to Edinburgh Royal CCU where I was well looked after, the standard of care being excellent. Professional, caring, friendly, can’t praise the Consultants, Doctors and Nurses enough.

The following day I was taken to Ward 103 to continue my recovery. In a shared ward I saw the real caring side of the NHS, the ward being occupied by men much older, more infirm and requiring much more care than myself. The demands on the nursing staff were frankly enormous, provided in full, with care, with no sign of frustration despite some unsavory tasks being carried out. These people are professional Angels.

Yesterday I was seen by the Consultant who installed the stent, fortunately the damage to my heart has been judged to be mild/moderate. My progress had been excellent, I felt well, and was encouraged to get on my feet, the aim being to let me home later in the day, all things being well.

I cannot speak highly enough of all the staff at both hospitals who undoubtedly saved my life, or indeed the institution which is the NHS.

I am home now, having time to reflect on my experience. The learning is that my heart attack could happen to anyone. I am not really overweight, maybe a stone maximum, we don’t eat much fat or processed food, don’t smoke, drink moderately, and I golf regularly (poorly), but I still had a heart attack. I can honestly say  that while the experience was seriously scary, the professionalism and care provided eased my mind  greatly. The food was very good too, though I was sure to choose the healthy options!

Not wanting to be political, but we should cherish and celebrate the NHS and people who work therein. An organisation which can provide this level of service, at scale, under the current pressure of workload is unique. All I can say is Thank You.

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Responses

Response from Karen Hendry, Clinical Nurse Manager, Cardiothoracic Surgery | Cardiology | Respiratory | Sleep Medicine | Home Ventilation, Royal Infirmary of Edinburgh at Little France 15 months ago
Karen Hendry
Clinical Nurse Manager, Cardiothoracic Surgery | Cardiology | Respiratory | Sleep Medicine | Home Ventilation,
Royal Infirmary of Edinburgh at Little France

Clinical Nurse Manager

Submitted on 12/01/2023 at 12:13
Published on Care Opinion at 16:03


Thank you so much for your positive feedback about Cardiology services at the Royal Infirmary. We will make sure that all the team see this, this includes all the staff in Cath Lab, CCU and ward 103.

Glad that you are back at home and recovering following your heart attack, we wish you all the best in this recovery.

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Response from NHS Forth Valley 15 months ago
Submitted on 27/01/2023 at 11:06
Published on Care Opinion at 11:06


Dear The Golfer from the Hills,

Thank you so much for the great feedback and sharing your experience of our Emergency Department at FVRH, I will be sure to share this with the team.

I hope you are recovering well and back on the golf course soon!

Kind regards

Ric Atalla, Interim Operational Manager, Emergency Care & Inpatients

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