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Absolutely terrible

Story from nhs.uk

"Absolutely terrible "

About: Kings Road Medical Centre

I left a review a few months back and received a response from the Practice Manager to call her back. I called and left a message for her and sent an email too on 22/12/22, still waiting to hear back.

This practice yet again messed up my prescription and now I am without my medication as the Pharmacy no longer has it in stock.

Such irresponsible behaviour from this practice should not be tolerated and their licence should be curtailed.

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Responses

Response from Kings Road Medical Centre 2 years ago
Kings Road Medical Centre

Submitted on 11/01/2023 at 08:43
Published on nhs.uk at 13:02

Dear Zenia,

Thank you for your feedback. I am sincerely apologetic for the delay in receiving a response from the practice. Following on from the phone call we had, I hope I was able to answer your queries and provide a solution to the issue at hand regarding your prescriptions. You can also contact myself on the email provided to yourself at any time if there are any queries you may have or if you require any sort of assistance.

Hope I was able to be of help and kind regards,

Sabri Kosanoglu

Assistant Practice Manager

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