Prescription line is always busy, ive rung multiple times over multiple days and its always busy. Yet the phone line is only actually open 9-12, this does not accommodate working people also if it was open longer then im sure there wouldnt be such a busy line and you would be able to order prescriptions needed. Even when rang the surgeries reception and explain politely that i was having trouble getting through and now my son was desperate and needed his adhd meds ordering asap. The receptionist snootily replied phone in the morning !! So not only did she not listen to my problem she still told me to phone in the morning or drop his repeat slip in the box outside. This was not helpfull what so ever !!! why can i not order a repeat prescription at any time during the surgeries hours !?
"Repeat prescription difficulties"
About: Outwood Park Medical Centre Outwood Park Medical Centre Wakefield WF1 2PE https://outwoodpark.gpsurgery.net/
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses