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Falls over at first hurdle.

Story from nhs.uk

"Falls over at first hurdle."

About: Princess Alexandra Hospital (Harlow)

I have been referred to the breast family history unit. The telephone given - 01279 973877 goes unanswered every day, all hours of the day and nobody calls back when leave voice messages. I need to talk to someone but it's impossible and leaves me utterly frustrated that something so simple at the start of my journey falls flat.

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Responses

Response from Princess Alexandra Hospital 2 years ago
Princess Alexandra Hospital

Submitted on 05/01/2023 at 13:52
Published on nhs.uk on 06/01/2023 at 09:15

Dear patient,

Please call the patient advice and liaison service and we will get this resolved for you as soon as we possibly can. If you could add a note that this relates to a NHS website review that would help us find the details more quickly.

Thank you

Shahid Sardar

Patient advice and liaison service

01279 82 72 11

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