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"Not good on this occation"

About: Trinity & Bowthorpe Medical Practice

Went to Wessex St Eye specialist for a cateract on Tuesday.

Whilst there the took my book pressure and it was way too high and told me to go straight to the doctors for another pressure test and consultation.

I went straight to the doctors and explained the seriousness of the situation that Wessex St stated I must go straight away.

The young lady went away to talk to somebody and after looking on screen said an appointment cannot be made until 1415 on Monday the 9th.

Just hope this will be OK as they were so insistent I sore a Doctorp/nurse straight away.

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Responses

Response from Trinity & Bowthorpe Medical Practice 2 years ago
Trinity & Bowthorpe Medical Practice
Submitted on 05/01/2023 at 11:55
Published on nhs.uk at 21:04


Dear Patient

Thank you for providing feedback on your recent experience in obtaining an appointment and we are sorry to hear of your concern regarding your blood pressure. In order for us to review your feedback further could we please ask you to contact the surgery to confirm your appointment and ask to speak with the Reception Manager.

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