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"Extremely well-organised practice"

About: Emsworth Surgery

Since I joined this practice as a patient in 2009, I've had always excellent care from Emsworth Surgery. Despite the NHS being under tremendous pressure in the ongoing pandemic, this has not changed over the last 2 years when, unfortunately, I have needed their services more often. The e-consult system is efficient (& preferable to long waits in a crowded waiting room), the receptionists and nurses have always been patient, helpful and kind, and the GPs thorough. 3 days before Christmas I had post-covid breathing difficulties. The receptionist I spoke to took the time to listen and respond appropriately: within 10 mins a GP had telephoned, and she offered an appointment an hour later. I picked up my medication from the local pharmacy the next day. This is excellent primary care at a time of huge demand - and much appreciated.

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Responses

Response from Emsworth Surgery 2 years ago
Emsworth Surgery
Submitted on 05/01/2023 at 13:36
Published on nhs.uk on 06/01/2023 at 08:27


Dear Alison, thank you so much for your kind review which I have shared with all of the Practice team. We very much appreciate you letting us know that you have had positive experiences at the Practice. We really strive to provide as efficient and helpful a service as possible for all of our patients. It gives the team a real morale boost to read comments like yours and so many thanks again for taking the time to leave it.

Kate Hope, Practice Manager

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