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"The wonderful care received by my elderly parents"

About: City Hospital / Accident and emergency Sandwell General Hospital / Older people's healthcare

(as a relative),

My mother and father are 86 and 87 respectfully.  At the end of November my father collapsed taking my mother with him. They were both taken by ambulance to Birmingham City Hospital, Dudley Road. My mother was treated in A&E for a fractured wrist and head injury and discharged home. My father was admitted and in hospital for 10 days. Subsequently he was admitted overnight to Sandwell Hospital for a different condition.

I would like to thank the many staff who looked after both of them.  Their caring and kindness during a period of high pressure in the NHS was exceptional.

Staff attitude

Staff attitude


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Responses

Response from City Hospital 2 years ago
City Hospital
Submitted on 02/02/2023 at 07:41
Published on nhs.uk at 14:05


Dear patient,

Thank you for your kind feedback about the care received by our team at City Hospital and then at Sandwell Hospital. We will ensure that your comments are passed onto the services involved. We wish your parents a speedy recovery. Kind regards, The Communications Team.

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