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"The standard of care has been excellent"

About: University Hospital Ayr / General Medicine

(as a relative),

My dad has been in Station 1 at University Hospital Ayr for several months and moves to a care home tomorrow. I wanted to take the opportunity to thank each and every one of the staff in Station 1. The standard of care he has received has been excellent.  The kindness, care, compassion and respect shown has been second to none.

The staff are an absolute credit to NHS Ayrshire and Arran. We can never thank them enough. 

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Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 2 years ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 09/01/2023 at 09:58
Published on Care Opinion at 09:58


picture of Pamela Gibson

Deararakd86,

Thank you so much for this lovely feedback about your dad’s care whilst in Station 1, University Hospital Ayr

I am delighted to hear that your dad received such kind, professional and compassionate care from our staff. Our hospital values of Caring, Safe and Respectful are clearly being demonstrated by our staff and I will be delighted to forward your thanks to all of the staff on Station 1 to share your kind words and to give recognition for their exemplary care and treatment.

Thank you once again for taking the time to acknowledge your dad’s care experience.

Kind Regards

Pamela

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