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"Good practice, bad consulting"

About: Sunrise Medical Practice (Ghattaora)

I have visited this GP for personal reasons and they had sent a referral to the hospital for my issue, I had already explained everything with my medical history to this person about 15 times to make sure that everything on my referral was correct. Unfortunately, when I recently went for my consultation at said hospital, the consultant had told me that the GP that I had already seen had told them that I already had multiple surgeries for said issue over the years. This was completely wrong, meaning that the GP who saw me did not listen to a single thing that I was saying to him, which in my experience means that if you have a doctor that is not listening to you, don't get your hopes up that they will help you. I am utterly furious with this GP about this issue because this is on my medical history which will later slow everything down for me regarding other medical issues in my future.

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Response from Sunrise Medical Practice (Ghattaora) 2 years ago
Sunrise Medical Practice (Ghattaora)
Submitted on 03/01/2023 at 09:55
Published on nhs.uk at 13:48


Dear Patient

thank you for your feedback. I am sorry you feel there has been a recording error. Please feel free to contact the practice and report the complaint so we can investigate your specific case further

thanks

Sukhi Ghattaora

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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