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Very well looked after and cared for

Posted By Bluebelle

"Very well looked after and cared for"

About: Aberdeen Royal Infirmary / Cardiology / Coronary Care Unit

(as the patient),

I just wanted to pass my greatful thanks to every member of staff from porters to consultants on ward 109 at Aberdeen Royal Infirmary. I was admitted last week and the care I received was exceptional! I was made to feel reassured and very confident in my caregivers. Nothing was too much trouble and I was looked after better than I could have imagined. I just wish the powers that be would recognise their worth and PAY them more!! 

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Responses

Response from Catriona Robbins, Chief Nurse, Medicine & Unscheduled Care, NHS Grampian 2 years ago
Catriona Robbins
Chief Nurse, Medicine & Unscheduled Care,
NHS Grampian

Submitted on 19/01/2023 at 08:16
Published on Care Opinion at 08:16

picture of Catriona Robbins

Dear Bluebelle

Thank you so much for taking the time to leave such lovely feedback for the team in Ward 109, Aberdeen Royal Infirmary. It means a huge amount to everyone to know that the care they have provided has made our patients feel reassures and that you felt confident in the care that was provided.

I will ensure that all of the staff involved in your stay see your feedback and know how much it was appreciated.

I do hope you are making a good recovery following your stay with us.

With best wishes,

Catriona

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Response from Service Manager, Portering and Grounds, NHS Grampian 2 years ago
NHS Grampian

Submitted on 20/01/2023 at 13:26
Published on Care Opinion at 13:54

Dear Bluebelle

Thank you so much for your lovely comment. I have already passed your feedback to our portering team.

Regards

Dipesh

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