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Rough handling and zero patience with elderly patients

Posted By controllerwt64

"Rough handling and zero patience with elderly patients"

About: Warrington Hospital / General surgery

(as a relative),

I am so upset with some of the staff how they talk and treat some of the elderly patients, I feel some of them show very little respect and empathy. I’m sure they would not like their elderly relatives to be treated in this way. I question why some of them are in a caring profession.

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Responses

Response from Gina Coldrick, Communications Specialist, Warrington and Halton Hospitals NHS Foundation Trust 16 months ago
Gina Coldrick
Communications Specialist,
Warrington and Halton Hospitals NHS Foundation Trust

Submitted on 30/12/2022 at 11:20
Published on Care Opinion at 11:20

We are sorry to read about your experience and would ask that you contact our patient advice and liaison team (PALS) with further information, so that we can look into this further and understand more about what has taken place and where on our hospital sites.

The PALS team can be contacted via email on whh.pals@nhs.net or call them during office hours on 01925 275512.

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