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"Disgrace "

About: Sorrel Bank Medical Practice

Such an old school practice. Dont bother with this place. Drs feel like they can speak to you like rubbish.... reception staff talk to you like rubbish too. Its a private 'practice' so they have no respect for ppl. One drs advice is to 'starve' yourself to lose weight. Other dr won't see you if you have an ongoing issue and literally denies seeing you. Absolute disgrace of a surgery. 100% avoid.

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Response from Sorrel Bank Medical Practice 2 years ago
Sorrel Bank Medical Practice
Submitted on 29/12/2022 at 14:39
Published on nhs.uk at 15:38


Dear Patient,

Thank you for your feedback.

I am very sorry you have had a poor experience at the practice.

It would be helpful to me to gain a better understanding of the issues you have been having.

I can feed this back to the individuals involved and they can use your feedback to improve their practice.

Can you clarify that it was Sorrel Bank Medical Practice?

As we are not a private GP practice.

Would you be happy to email me on rachael.bell2@nhs.net

Kind regards

Rachael Bell

Practice Manager

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