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"Very slow service"

About: St Mary's Hospital

We came to the maternity ward on the 26th Dec because of reduced movements. They checked my wife's blood pressure and said it was high. Her blood pressure has been high for a couple days since then. They said it might be pre-eclampsia. They wanted d to induce labour but did not use the tablets but instead used a pessary. That didn't help much. The reason sighted was shortage of meds. My wife is still having headaches but they have stopped monitoring her blood pressure.

They are saying we have to wait for the labour ward for 2-3 days to get slot to break her water. This is our fourth day.

Also most of the staff is very friendly and polite but some are a bit dry and gives you a bit of cold shoulder.

Not blaming any individuals but the service is awful due waiting times and frankly a waste of resources.

An unsatisfied customer.

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Responses

Response from St Mary's Hospital 15 months ago
St Mary's Hospital
Submitted on 20/01/2023 at 14:51
Published on nhs.uk at 15:46


We were very sorry to receive your comments and concerns via the NHS Choices / Patient Opinion website about your experiences within our Maternity Services at Saint Mary’s Hospital. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO22/0152, they will be able to discuss this with you.

Mrs Alison Haughton

Chief Executive Officer – Saint Mary’s Managed Clinical Services.

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