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Massive thanks to the paramedics

Posted By MakeChangeHappen

"Massive thanks to the paramedics"

About: Northern Ireland Ambulance Service / Emergency ambulance response

(as a relative),

Family member was unresponsive & 999 NI ambulance crew arrived very quickly to competently deal with a complicated situation on Christmas morning.

Massive thanks to the paramedics who were frankly fabulous. Couldn’t have asked for better care & support! Excellent #Team #NIAmbulance #paramedics

 

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Responses

Response from Ruairi Cummings, Graduate Intern, Quality & Safety Improvement, Northern Ireland Ambulance Service 2 years ago
Ruairi Cummings
Graduate Intern, Quality & Safety Improvement,
Northern Ireland Ambulance Service

Supports the Patient Experience Team

Submitted on 30/12/2022 at 11:34
Published on Care Opinion at 11:34

picture of Ruairi Cummings

Good morning MakeChangeHappen

I would like to firstly thank you for your kind words associated with the clinicians of NIAS who attended your callout, particularly in a situation as serious as this; equally as to the swift action taken by such clinicians to help stabilise the situation and bring comfort to the patient. Your thoughtful words bring great encouragement to the workforce of NIAS clinicians, and to NIAS as a whole, making light of the continued dedication and work being done within an ever changing environment that produces a diverse range of unique obstacles. I would be very appreciative to pass on your kind words to the crew that attended your callout, if you would be able to pass on some information related to:

Location the ambulance was sent to

Approximate time of incident

I can be contacted at the email address below:

ruairi.cummings@nias.hscni.net

Additionally I can be contacted on:

077 6968 4627

I would again like to extend my thanks and hope that the family member is feeling much better and has a quick and healthy recovery.

Ruairi Cummings

Quality and safety department

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