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8 hour plus wait

Posted By normayn38

"8 hour plus wait"

About: Stepping Hill Hospital / Emergency Department

(as a carer),

I think it is absolutely sickening that my grandmother of 93 was considered a concern but that we were then made to wait 8 plus hours for the next set of triage. 

Stepping Hill should be ashamed of this waiting time.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 13 months ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust

Submitted on 07/03/2023 at 10:48
Published on Care Opinion at 10:48

Good Morning,

I am sorry to read that your Grandmother incurred a long wait in A&E. The department and hospital was experiencing periods of significant demand and unfortunately this impacted waiting times.

I will share your feedback with the team so they are aware and can action as appropriate.

Kind regards,

Patient Experience Team

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