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"Feel like a priority"

About: Craigavon Area Hospital / General Medicine (2 south)

(as a staff member posting for a patient/service user),

Care in the hospital has been absolute brilliant so far thanks to the staff who I have had the pleasure of getting treated by. They have been an absolute joy all of them try their best day in day out they work so hard but still I have felt like a priority. Anything that I need they get me and have genuinely been so good with their explanations  is am aware of all my treatment any tests or medications that I am on. Foods not half bad either the menu systems quite nice being able to order what you want. I have no problems

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Submitted on 03/01/2023 at 15:01
Published on Care Opinion at 15:01


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will ensure to share your kind feedback with the team.

Wishing you a speedy recovery.

Response from Megan Donaldson, Ward Sister, Acute Frailty Ramone 1, Craigavon Area Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 years ago
Megan Donaldson
Ward Sister, Acute Frailty Ramone 1, Craigavon Area Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 17/01/2023 at 14:18
Published on Care Opinion at 14:18


Hi Matdw53,

My name is Megan and I am one of the Clinical Sisters on 2 South. We really appreciate your positive feedback and I will be sure to pass this onto staff. Wishing you a speedy recovery.

Kind regards,

Megan Donaldson

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