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"The service was fantastic"

About: Queen Margaret Hospital / Radiology

(as a service user),

I attended my local doctor as I had lost a lot of weight and a change in my bowel habits. I had gone from being constipated to going to the toilet every time as soon as I eaten any food.

He referred me to this service - my qFIT test was normal. One of my blood result is abnormal and I have repeat bloods in January. They are not over concerned with the reading due to my age and my bones are fine for my age.

I was initially shocked when I received a call from the service and obviously worried and concerned. The team I spoke with were very helpful and gave all the information I required. They called me to explain and sort a scan very quick. The service was fantastic.

I am a very anxious person so to get this service and scan for diagnosis so quickly saved me additional waiting time and stress. Fortunately, for me I have a condition which I will research and can manage. I now have a leaflet with additional information from this service. 

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Responses

Response from Jane Anderson, Radiology Manager, Radiology Clinical Services, NHS Fife 2 years ago
Jane Anderson
Radiology Manager, Radiology Clinical Services,
NHS Fife
Submitted on 22/12/2022 at 12:10
Published on Care Opinion at 12:10


picture of Jane Anderson

Dear maydg56

Thank you for taking the time to leave feedback on your recent visit. I am really pleased to hear that you received a friendly and helpful service and your Ct scan was arranged quickly. Being referred for tests can cause anxiety for patients and it is reassuring to hear that you felt supported and cared for at this worrying time for you, and importantly received a quick diagnosis.

The RCDS service is made up of a multi-professional team including, doctors, specialist nurses, radiographers and administration teams, all of whom play a key role in the functioning of the service. It is fantastic for us to receive this positive feedback and reassuring to hear that you received the right test at the right time, in the right place for you. I will be certain to share your compliments across the Radiology team.

Best wishes

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