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"Fantastic Care"

About: North Down Community Services / Urgent Primary Care Out-Of-Hours Service

(as a carer),

My Mum was visited on Thursday 15 December by the District Nurse Rosaleen McNally and (I think a student called Grace), they were from the Downe. 

I can honestly say they were both brilliant, my mother was in a lot of pain and they really reassured her.  High class service.  I was very impressed. 

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Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 22/12/2022 at 14:59
Published on Care Opinion at 14:59


picture of Conor Campbell

Dear jrey86

Thank you for sharing your and your mother's experience.

Really great to hear how well Rosaleen and Grace from District Nursing have looked after your mum.

It is so important for family to be confident that their loved one is in receipt of professional and compassionate care..

Your kind words have been shared to Rosaleen, Grace and the team who greatly appreciate your positive feedback.

Best wishes

Conor

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