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"Excellent care & nursing"

About: Stepping Hill Hospital / Emergency Department Stepping Hill Hospital / General surgery Stepping Hill Hospital / Short Stay Unit for Older People (SSOP)

(as a relative),

Re Stepping Hill Hospital, Stockport

My husband, in his seventies, was sent to A & E at Stepping Hill Hospital last Saturday suffering from  suspected appendicitis. The wait in A & E was much  less than what we expected because of the football match between England & France! The relevant investigations were done calmly & efficiently. He was admitted to the SSU Ward later in the evening having had a CT scan to confirm the diagnosis. The staff were caring & considerate & made time to explain the situation & what would happen.

Due to emergencies he was not able to have the operation on Sunday but the reasons were explained by the very busy surgeon. The operation was performed on the Monday & the care in the ward was excellent.

My husband was then moved to Ward D26 where the care continued.

I cannot praise the surgeon, nursing staff & those working on the wards enough. We hear so much about the faults of the NHS. They were not obvious in this case.

Many thanks.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 13 months ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust
Submitted on 07/03/2023 at 10:16
Published on Care Opinion at 10:16


Hello,

Thank you for taking the time to share your feedback. I am pleased to see that the care your husband received throughout his time at Stepping Hill was efficient and supportive. I hope that his recovery following surgery continues well.

I will share this with each of the teams as I know they appreciate hearing lovely feedback.

Kind regards

Patient Experience Team


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