Text size

Theme

Language

"Being discharged after 6 years of asking for help"

About: Adult Mental Health Community

(as the patient),

I’ve been asking for help for my mental health for 6 years , I have been diagnosed with the crisis team with BPD and by CHAMS when I was younger with chronic depression and anxiety . Growing up I’ve always really struggled with my mental health I started to go down the wrong paths with drug abuse, and alcohol/overdosing and self harm. Until I fell pregnant and that kind of helped me pick myself back up.

However, I was still struggling, I still am, but I try everyday for my little one. I no longer do drugs or alcohol but I still have thoughts of hurting myself and not being enough or wanting to die. I’ve been asking the GP for help and they give me antidepressants which don't help to the point, it’s made me ill and sent me to hospital. It's causing chronic headaches and now I have to take regular medication for it.

They referred me to Marlow house for an evaluation as I demanded to be seen as I was having what I call episodes all my life, I loose track of time and can’t remember what happened or what I did, only if someone tells me. I was assessed and told I was going to get helped and then when I received a letter, nothing was written how I said and they just discharged me after giving me a letter and a phone call saying they were going to help me and give me medication .

It took me every week to call up and get a call from the duty team to even know I was discharged or I wouldn’t of even known. I was absolutely distraught and in absolute tears on the phone . I still am.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 2 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Working in partnership with Care Opinion to gather feedback, meaning we find out what we do well and how you think we should improve. We really do want to hear from you and we reply to every story.

Submitted on 22/12/2022 at 16:32
Published on Care Opinion at 16:32


picture of Jane Danforth

I am so very sorry to read your story.

I want to apologise to you for the distress and upset this is causing you. I will share this story with other staff and ask if someone can get back to you for a more detailed response about this post.

I can see you will need some support and explanation of why you have been discharged.

Please be reassured, we want to listen and help. Feedback is important to us and without it we won't be able to improve our services.

Thank you for your valuable insight.

With kind regards

Jane

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jo Horsley, Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH, Nottinghamshire Healthcare NHS Trust 2 years ago
Jo Horsley
Adult Mental Health Service Manager - Involvement, experience and volunteer lead for AMH,
Nottinghamshire Healthcare NHS Trust
Submitted on 01/01/2023 at 19:11
Published on Care Opinion at 19:11


picture of Jo Horsley

Hi Falcongc65,

I'm sorry to read about your experiences of trying to get help and support. I am the patient experience lead for Adult Mental Health and I'd really like to help you. If you let me have your contact details on the email address below I will give you a call to discuss in more detail.

I hope 2023 proves to be a better year for you

Kind Regards

Jo Horsley

jo.horsley@nottshc.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k