"My brothers poor care at Manchester RI"

Following on from my brothers poor care at MRI his condition deteriorated and he died on ward 56 at the age of 56. He had underwent a transplant 2 months ago at MRI, suffered a post op infection in MRI, spent weeks on ITU and seemed to have stabilised. He was transferred back to a ward last week, but died in a side room, unbeknownst to staff.

To add insult to injury: his wife and son were told to attend urgently, but when they arrived, there were no staff around. After waiting, they entered his room to find a domestic mopping the floor and my brother apparently asleep in bed. When they approached, they found he was dead.

Staff eventually arrived and showed them to a side room, but it was another 20mins before a doctor arrived to confirm his death!!!

I appreciate the NHS is busy, but as a practising nurse specialist with 30 years experience,  I can only class the standards of care at MRI as appalling and inexcusable and platitudinous apologies and promises to improve are both meaningless and disingenuous.

I can only hope that highlighting these atrocious events will ensure no one else has to experience such shameful care and lack of communication.