"Wonderful service"

From the first appointment through to the day of the operation I have received wonderful treatment from both the medical and the admin staff. I was made to feel completely at ease through every process. The consultant has a down to earth approach and treats you with the utmost respect. Any worries I might have had soon disappeared and even though this would be my first time I have had surgery since having my tonsils out as a child I was completely at ease. The aftercare I received was what I would consider to be 5 star treatment even though I was an NHS patient. Nothing was too much trouble and the care I received was exemplary. All staff, from the ward clerks, to the health workers, the nurses, the doctors, the anesthetist, the physiotherapist, the porters and of course the consultant gave me the best care anyone could have wished for. I consider myself very, very lucky!